Legal
Terms of Service
Last updated: December 29, 2024
1. Acceptance of Terms
By accessing or using ShiftDetect (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
ShiftDetect is a competitive intelligence platform that monitors publicly available information about competitors and delivers AI-powered insights. The Service includes website monitoring, change detection, AI-generated summaries, and notification features.
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Monitor websites in violation of their terms of service
- Collect personal data without proper authorization
- Engage in competitive intelligence activities that are illegal or unethical
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service or servers
- Reverse engineer or attempt to extract source code
- Use the Service for any illegal or unauthorized purpose
5. Subscription and Payment
5.1 Billing
Paid subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees incurred. All fees are non-refundable except as expressly stated in these Terms.
5.2 Price Changes
We reserve the right to modify our pricing. Any price changes will be communicated with at least 30 days notice and will take effect at the start of your next billing cycle.
5.3 Refunds
We offer a 14-day money-back guarantee for new subscribers. If you are not satisfied within the first 14 days, contact us for a full refund. After this period, refunds are provided at our discretion.
6. Intellectual Property
6.1 Our Property
The Service and its original content, features, and functionality are owned by ShiftDetect and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your Content
You retain ownership of any content you submit to the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content solely for the purpose of providing the Service.
7. Third-Party Content
The Service monitors and aggregates publicly available information from third-party websites. We do not claim ownership of this content and are not responsible for its accuracy or completeness. The insights generated are for informational purposes only and should not be relied upon as the sole basis for business decisions.
8. AI-Generated Content
Our Service uses artificial intelligence to generate summaries and insights. AI-generated content may contain errors or inaccuracies. You acknowledge that AI-generated content is provided “as is” and should be verified before making business decisions based on it.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHIFTDETECT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to defend, indemnify, and hold harmless ShiftDetect and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination:
- Your right to use the Service will cease immediately
- We may delete your account and associated data
- Provisions that by their nature should survive will remain in effect
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Australia.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@shiftdetect.com